If you’ve heard of chat, GPT, but think it’s just some robot that writes blog posts, you’re missing out on a massive opportunity because this tool, basically the smartest, most underpaid team member you’ll ever hire. In this episode, I’m going to walk you through real world prompts that dental and ortho practices can use every single day to run smoother, faster, and with a hell of a lot less stress.
We’re talking about everything from front desk training, to writing responses to one star reviews, even helping with HR tasks like hiring and onboarding. You don’t have to be a tech wizard to use chat GBT or write prompts. You just really do need to know what to ask. That’s what a prompt is. How to communicate with chat.
Pt AI isn’t the future. It’s the present and the practices that. Figure out how to use it well. They’re the ones that are going to grow faster, reduce overhead, and have way fewer fires to put out. I work with practices every day that are drowning in tasks that could be outsourced to AI and the kicker.
Most of this stuff is completely free or dirt cheap. You just have to know what to ask. I’m gonna give you plug and play prompts. You can start using immediately. Whether you’re a solo doc wearing 16 hats, or running a multi-location group practice, there’s something here that’ll save you time, money, or better of all your sanity.
Hey there and welcome back to the No BS Dental Growth Podcast. I am Chris Astoria’s, founder of Kickstart Dental Marketing, and today I’ve got something a little bit different for you if you’ve heard of chat, GPT. But think it’s just some robot that writes blog posts. You’re missing out on a massive opportunity because this tool basically the smartest, most underpaid team member.
You’ll ever hire and it never takes a bathroom break. In this episode, I’m going to walk you through real world prompts that dental and ortho practices can use every single day to run smoother, faster, and with a hell of a lot less stress. We’re talking about everything from front desk training, to writing responses to one star reviews.
Even helping with HR tasks like hiring and onboarding. Uh, you don’t have to be a tech wizard to use chat GPT or write prompts. You just really do need to know what to ask. That’s what a prompt is. How to communicate with chat GPT. So grab your coffee or your crown prep and let’s dive into 15 chat GPT prompts.
Every dental practice should be using, but probably aren’t. So let’s talk about why this actually matters, because look, I get it, you’re a dentist. We’re an orthodontist. You’ve got a million things going on. Patient staffing, insurance, headaches, broken hand pieces. Uh, that one hygienist who keeps asking you to leave early.
You don’t need one more shiny object. But here’s the deal. AI isn’t the future. It’s the present and the practices that figure out how to use it well. They’re the ones that are going to grow faster, reduce overhead, and have way fewer fires to put out. Now I’m not saying chat, GPT is gonna suddenly start placing implants or sterilizing instruments.
But it can be your secret weapon for things like writing patient communication in like 10 seconds flat training new team members without pulling your lead assistant off the floor, cranking out your job ads, your marketing ideas, your social media captions without having to hire another person, even helping you figure out how to respond when someone leaves that one star review because you didn’t validate parking.
Yeah, I know. I work with practices every day that are drowning in tasks that could be outsourced to ai. And the kicker. Most of this stuff is completely free or dirt cheap. You just have to know what to ask. That’s what today’s episode is about. I’m gonna give you plug and play prompts. You can start using immediately.
Whether you’re a solo doc wearing 16 hats or running a multi-location group practice, there’s something here that’ll save you time, money, or better of all your sanity and maybe all three. Alright, let’s dive into the first category. We’re gonna start with patient communication and education. This is where chat GPT really starts pulling its weight.
Let’s kick things off with patient communication and education, because let’s be honest, half the job is just helping patients understand what the heck is going on in their mouth, right? So, and the problem, most practices don’t have time to sit down and write things like email reminders, website content, or social media posts that don’t sound like they were written by a robot or out of a box from Dentrix, or worse.
By chat, GPT on autopilot. You gotta really be careful with chat GPT as well. But here’s where it gets fun with the right prompt, the right communication, you can get chat GPT to talk like you explain procedures better than your lab rep and crank out content in a mere seconds. Here’s a few real world examples you can literally copy and paste into chat, chat, chat, GPT right now.
Prompt number one. Explaining a procedure in plain English. Ask Chad, GPT. Write a short explanation for a nervous adult patient about what to expect during a root canal. Keep it friendly and reassuring. Avoid technical jargon. Prompt number two. Email reminder for overdue hygiene. Write a friendly professional email reminding a patient that they’re overdue for their cleaning.
Make it sound helpful, not pushy. Prompt number three, simplifying treatment options. Compare metal braces and ceramic braces in language that a teenager would understand. Keep it fun and casual. You can even say, make it sound like me or write this as if I’m a friendly down to earth orthodontist Who’s trying to explain it to a mom with three kids?
Chad, GPT gets it if you give it the tone. All right, so coming up next, we’re gonna shift gears and talk about something. Every practice struggles with. Internal systems and team training. Yes, chat GBT can help with that too. Segment four, internal processes and training prompts. Let’s talk about a part of the practice that most owners hate dealing with, but also can’t afford to ignore systems and staff training.
Here are some prompts you can use to get your internal house in order without locking yourself in your office for three hours. With a blank Google Doc prompt number one, a daily checklist for team roles. Ask it to write a detailed, open, and close checklist for a dental assistant working in a general dentistry office.
Prompt number two, build onboarding documents. Ask it to create a one page welcome packet for a new dental receptionist. Include expectations, dress code, contact info, and daily tips. Prompt number three, training quizzes Make a 10 question multiple choice Quiz about basic OSHA safety protocols in a dental office.
People will love that. Take these outputs, tweak them to how much your to match, how your office runs, and boom. You’ve built a training manual without spending 10 weekends on it. Alright, next up, let’s talk about HR and staff management, including writing job descriptions and handling tough conversations without sending sounding like the bad guy.
Now we’re diving into the part of the practice ownership that nobody warned you about, hr, the hiring, the coaching, the awkward conversations. Let’s look at a few key prompts to lighten the load. Prompt number one, write a job posting. Ask it to write a compelling job description for a part-time front desk receptionist at a family dental practice includes skills needed, daily tasks, and a warm, friendly tone prompt.
Number two, draft a performance review. Create a performance evaluation template for a dental hygienist that includes categories for punctuality, communication. Clinical skills and patient care. Now, prompt number three, handling awkward conversations. Have it use the prompt. Write a professional, but firm message to an employee who’s been late to work three times this month.
Keep the tone respectful, but clear now. The more you use AI for this, the less you have to spend time rewriting emails or dreading uncomfortable meetings. Just plug in your situation. Tweak the language and send with confidence. If you have a subscription with these folks with chat, GPT, it will learn how you speak and how you talk and all this stuff.
Next up, let’s talk about marketing and social media and how Chat. Chat, GPT can give you endless content without the burnout. So marketing. You know you need it. You don’t always have time for it. That’s why people hire companies like mine. So here’s how to put chat GBT to work for you though. Prompt number one.
Here’s some ways to get some great social content ideas. Have it type in. Give me five Instagram post ideas for a pediatric dental practice in August. Include fun themes and patient friendly language. Prompt two. Ad copy generator. Type in write three Google ad headlines and descriptions for Invisalign in Liberty Hill, Texas.
Make them compelling and local. Prompt number three, promote office updates. Type in write a short and friendly Facebook post, announcing that our practice is now open on Fridays. Mention how this helps working families. See the magic here is tone. Don’t just, don’t just say, write a post. Tell it how to sound warm.
Funny, professional, casual, whatever really fits your brand. And the more you use it, the more. To learn about this, you can build out a whole month of content in one sitting. No coffee fueled writer’s block required. Alright, let’s close this out with something nobody likes to deal with. Conflict, bad reviews and tough conversations.
Yep. Chat, GPT can help there too. This one’s huge because when tensions run high, you need cool, clear, and professional language. Chat. GPT gives you that on demand. Prompt number one, respond to a one star review. These are not fun to do, but type in, write a calm, professional response to a one star review where the patient said we made them wait too long.
Apologize without admitting wrongdoing and invite them to call us to discuss further prompt number two, patient dismissal letter. Type in write a formal letter to dismiss a patient from our dental practice due to repeated no-shows. Keep the tone respectful and compliant. Prompt number three, type in write a thank you message to a general dentist who referred a patient to our ortho practice.
Keep it warm and appreciative. Reinforce that we’ll take great care of their patient. You can even ask chat GT to reply to, I’m sorry, to role play these messages based on your tone, supportive, assertive, empathetic, or whatever works for the situation. And if you’re smart about it, you’ll create a folder of these.
Go-to responses ahead of time. So when the drama hits, you’re ready. Alright, there you have it. We just walked through some of the most powerful practical ways dental and ortho practices can use chat GPT to save time, reduce stress, and honestly just run a tighter ship. And none of this stuff was theoretical.
These are plug and play prompts you can copy, paste, tweak, and use today, whether you’re managing a solo office or juggling multiple locations. Now, if you’re sitting in there thinking, okay, that sounds great, but I’ll never remember these prompts. I got you. I want you to head over to kickstart dental.com/ai prompts and download our free PDF with 50 chat GPT prompts.
Every dental practice should steal everything we talked about in this episode. And more. And it also shows you blurbs of what to expect outta those. Now, if you’ve gotten value from this episode, do me a favor. Leave us a review. Share it with a colleague who’s still writing everything from scratch or for forward IT to your office manager and say, Hey, let’s try a couple of these prompts this week.
You don’t need to be an AI expert, you just need to be curious enough to try. Well, that’s it for today. Thanks for listening. The No BS Dental Growth Podcast. I’m Chris Pistorius, and I’ll see you next time. Thanks for joining us this week on The Dental Marketing Podcast. Make sure to visit our website, www.kickstartdental.com/podcast, where you can subscribe to the show in iTunes, Spotify, or via RSS, so you’ll never miss a show.
While you’re at it, if you found value in the show, we’d appreciate a rating on iTunes, or if you’d simply tell a friend about the show, that would help us out too If you are ready to grow your practice. Then you might want to schedule a free strategy session with us. Just go to kickstart dental.com and click the free strategy session button and give us 15 minutes of your time to change your practice forever.
Be sure to tune in next week for our next episode. And thanks for listening to The Dental Marketing Podcast by Kickstart Dental Marketing, where dentists go to win online.
