Revolutionize Your Patient Engagement
Smartfollow ai for dentists
When potential new patients call but don’t schedule immediately, most dental practices lack an effective system to follow up with those valuable leads. SmartFollow™ ensures no lead is lost by automating patient engagement, re-engaging interested patients, and increasing appointment bookings—without adding more work for your staff.
This system on average converts up to 48% of new patients that did not schedule an appointment on the first call!
real-world applications of smartfollow™
scenario #1
A new patient calls the office, inquires about services, but doesn’t book an appointment. The front desk assumes they’ll call back, but they never do. Without proper follow-up, the practice loses a valuable lead.
How smartfollow™ helps
SmartFollow™ automatically follows up with patients who didn’t schedule an appointment on the first call. About 15 business hours after the initial call, the system sends a friendly, personalized message checking in to see if they have any questions or are ready to book. This keeps the practice top-of-mind and increases conversion rates.
scenario #2
The office staff is overwhelmed handling calls, scheduling, and assisting in-person patients. They don’t have time to manually follow up with every potential new patient who didn’t schedule.
How smartfollow™ helps
SmartFollow™ automates patient follow-ups, ensuring that no lead is forgotten. It takes the burden off the front desk by sending timely, personalized messages via text or email.
scenario #3
Some leads aren’t ready to book immediately but may be interested in dental care later. Without a structured follow-up plan, the practice loses potential patients to competitors who stay in touch.
How smartfollow™ helps
SmartFollow™ includes a long-term nurture campaign that keeps potential patients engaged over weeks or months. The system sends periodic check-ins, educational content, and promotional messages, ensuring the practice stays top-of-mind until the patient is ready to schedule.
more details about smartfollow™
Our AI-powered SmartFollow™ system is designed to re-engage potential patients who didn’t schedule on their first call. When a patient expresses interest but wants to “think about it,” check other options, or consult with a spouse, SmartFollow™ ensures they receive a timely follow-up, increasing the chances of booking an appointment.
At the end of a call where a patient does not schedule, the front desk staff can simply press ‘1’, which automatically enrolls the caller into a personalized follow-up sequence. Instead of relying on busy staff to remember to follow up, SmartFollow™ waits before sending a text message to check in, ensuring a natural and professional follow-up.
If the patient responds, the system notifies your team so they can step in and finalize the appointment. If there is no response, or if the patient declines, SmartFollow™ moves them into a long-term nurture sequence, keeping your practice top-of-mind for when they are ready to book.
SmartFollow™ AI uses advanced algorithms to determine the optimal timing and messaging for each follow-up, increasing the likelihood of re-engagement. Through strategic, non-intrusive reminders, patients feel valued and encouraged to take action. Unlike traditional follow-up methods that rely solely on manual callbacks, our AI system is proactive and adaptable, tailoring interactions based on patient behavior. The result? Higher appointment bookings, improved patient satisfaction, and a significant reduction in lost opportunities.
Key Features of smartfollow™
Higher Conversion rates
This system on average converts up to 48% of new patients that did not schedule an appointment on the first call!
Smart Follow-Ups
AI-powered system reaches out to re-engage potential patients.
Automated Long-Term Nurturing
If a prospect doesn’t respond, they enter a nurture sequence to keep them engaged.
Lead Tracking with Ignite™
Get real-time insights into lead status, follow-ups, and conversions by using our proprietary software.
Transform Your Patient Engagement
Enhance your practice’s efficiency and patient satisfaction with our cutting-edge AI Follow-Up Service. Sign up today to streamline communication and ensure no patient is left behind. Click below to discover how our innovative solution can elevate your dental practice.
How does SmartFollow™ know what to say?
SmartFollow™ uses customizable, pre-set messaging tailored for new patient inquiries. The system ensures professional, non-intrusive follow-ups that encourage patient engagement.
What happens if a patient responds to the AI message?
If a patient replies, your team is instantly notified so they can take over the conversation and book the appointment.
Does this replace my front desk’s follow-ups?
No! SmartFollow™ assists your team by handling the initial outreach, ensuring they only step in when necessary.
Can I customize the follow-up sequence?
Yes! You can adjust the timing, messaging, and escalation process to align with your practice’s workflow.
How does SmartFollow™ determine when to send a follow-up?
SmartFollow™ is programmed to wait 15 business hours after the initial call before sending a follow-up message. This allows the patient time to think without feeling pressured while ensuring your practice stays top-of-mind.
Does SmartFollow™ work for existing patients, or just new ones?
SmartFollow™ is designed for new patient inquiries, ensuring that every lead is nurtured until they schedule. However, it can be adapted for reactivating existing patients upon request.
What Our Clients Say...
“We definitely have found a lot of new patients working with Kickstart, our staff has been concerned about how to see all of the new patients tryin to schedule new patient exams!”
“We’ve been using Kickstart for our marketing for a year, and they have been great! They have been very involved and attentive throughout the entire process and very receptive to our concerns. We’ve seen a significant amount of growth since using Kickstart.”
“KickStart has been amazing for our dental practice. More than we ever imagined! They have ramped up our new patient numbers substantially. They have also just increased our online presence across the board and do a phenomenal job with the website. Highly recommend!”